Note your order number in the support request.
You can find order number on your Packing-slip or Order confirmation e-mail.
Humble Supporter of:
Trinity College Fire Fighting Robot Contest.
8607 Mayland Drive
Richmond, VA 23294 USA. Phone: (804) 767-8116 Fax: (804) 747-5303
Or, scan code below to call:
Your satisfaction is important to us
If you are not satisfied with our products, please return them to us in original packaging within 30 days for a refund or an exchange.
The products must be returned to us for repair or replacement at no expense to user other than postal charges.
The product must be returned in original packaging with all parts and accessories along with your order number and e-mail address.
We will replace or repair faulty products and send you replacements.
This policy does not cover normal wear and tear, abusive use or misuse, modification, tampering or any other cause not related to materials or workmanship.
If you have suggestions for improvements to our products or services, drop us an e-mail, and we will sincerely consider your suggestions.