Note your order number in the support request.
You can find order number on your Packing-slip or Order confirmation e-mail.
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NXT-G Blocks - How to Install Blocks
Ensure appropriate NXT-G version
Ensure that you have menu item 'Block Import and Export Wizard ...' as shown in adjacent picture. Note: Use NXT-G 1.1 or higher.
Download the block(s)
Ensure that the downloaded file has .zip extension. If not, rename the file with .zip extension.
Un-zip the files on your local machine (make a note of the folder where you unzip files).
Run NXT-G software and Open NXT-G 'Block Import and Export Wizard ...' from the 'Tools' menu
Click on the Browse button and Select the folder you extracted the files to and Click OK.
Select the block you need to install
Select the Advanced Palette
Click on Import Button
Answer 'Yes' to any 'Replace ...' popup that might show up
After Installation Run NXT-G software, and click on 'Complete palette' (1). (see adjacent picture).
Then click on 'Advanced' (2) to open up the palette contents.
The blocks you installed should be here (3).
Now you can drag these blocks and drop them on your work area to create your program.
Installing on Mac From the NXT-G software, select Block Import/Export Wizard.
Click on Browse.
in the resulting window, select the folder as (1) in picture here.
then select Choose (2) as in picture here. (do not select any other files)
That will close this window, and bring you back to Wizard window.
In the wizard window select the block and click 'Import'.
These Blocks are Open Source. Protected under GNU Public License as published by Free Software Foundation; version 3 of the License. You are welcome to modify and enhance these blocks and learn from them. If you do modify, please e-mail us the updates, and we will post them to this location.